How Al Shamil Zone Business Men Services LLC collects, uses, and protects personal information.

Information We Collect

Depending on how you interact with us, we may collect:

• Identity and contact details such as your name, phone number, email address, company name, and address.
• Enquiry details such as service interests, business activity, preferred timeline, and any message you submit through our forms.
• Communication data when you contact us through website contact forms, enquiry forms, or WhatsApp contact buttons.
• Lead information you provide through Meta lead ads on Facebook and Instagram.
• Technical and usage data such as IP address, browser type, device information, pages visited, referral source, and interaction data collected through cookies, Meta Pixel, and analytics tools.

How We Use Information

We use collected data to operate our business professionally and to support customer enquiries and marketing activity. In particular, we may use your information for the following purposes:

• Responding to enquiries submitted through our website, Meta lead forms, or WhatsApp contact buttons.
• Providing requested services, consultations, quotations, and follow-up information.
• Customer support, service coordination, and client relationship management.
• Marketing and remarketing, including communicating relevant service updates and showing relevant ads on Meta platforms and other channels where permitted by law.
• Improving website functionality, user experience, campaign effectiveness, and ad performance.
• Maintaining internal records, preventing misuse, and protecting our business, website, and users.

Meta Ads / Facebook Ads / Instagram Ads Data Collection

We may run lead generation and remarketing campaigns on Meta platforms, including Facebook and Instagram. If you submit your details through a Meta lead form, we may receive information such as your name, phone number, email address, company details, and your service interest.

We use this information to contact you about your enquiry, provide requested services, arrange consultations, deliver customer support, and measure the performance of our campaigns. We may also use lead and website interaction data to create relevant audiences, improve ad relevance, and run remarketing campaigns in a manner consistent with Meta's tools and applicable law.

If you do not want us to use your information for marketing follow-up, you may contact us at any time and ask us to stop using your data for that purpose.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand how visitors use the site, remember preferences, improve website performance, and support advertising and remarketing activities.

These technologies may collect information such as browser type, device information, IP address, pages viewed, time spent on pages, clicks, referring websites, and general website usage patterns. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Meta Pixel and Analytics Tools

We may use Meta Pixel, Google Analytics, Google Tag Manager, and similar analytics or advertising tools to measure website traffic, understand how users interact with our pages, track conversions, and improve our advertising performance.

These tools may collect or process technical and behavioural information, including page visits, device and browser data, approximate location, referral information, and actions taken on our website after interacting with our ads. This information helps us improve our website and ad performance and deliver more relevant campaigns.

Sharing of Information

We do not sell personal data to third parties.

We may share personal information only where reasonably necessary, including:

• With service providers who support website hosting, analytics, advertising, communications, CRM management, or technical operations.
• With advertising and analytics platforms, including Meta and Google, when required to run campaigns, measure results, or manage remarketing audiences.
• When required by law, regulation, legal process, or to protect our rights, website, staff, customers, or business operations.
• Within our business where access is needed to respond to your enquiry, deliver services, or provide support.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and supporting legitimate marketing and analytics activities.

Retention periods may vary depending on the nature of the enquiry, whether you become a client, and our compliance obligations under applicable UAE requirements and internal business processes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. These measures may include access controls, system protections, controlled internal access, and secure service providers.

No method of internet transmission or electronic storage is completely secure. For that reason, while we work to protect your information, we cannot guarantee absolute security.

User Rights

Subject to applicable law, you may contact us to ask about the personal information we hold about you and to request access, correction, update, deletion, or withdrawal from certain marketing communications.

If you would like to request correction or deletion of your personal data, please contact us using the details below. We may need to verify your identity before processing your request.

Third-Party Links

Our website may include links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies before submitting personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website tools, advertising practices, legal obligations, or business operations. Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your personal data, please contact us: